This morning, users across the UK were unable to use WhatsApp, with thousands reporting being unable to send or receive messages.
Downdetector, which tracks outages, said more than 69,100 issue reports had been filed at 8:28 a.m., with the problem first detected before 8 a.m.
However, because of the way the site collects data, the number of users experiencing issues can be much higher.
By around 9.30am, that number had dropped to 29,917 – just before 10am, users noticed that the service was back up and running.
“We know people were having trouble sending messages on WhatsApp today. We’ve resolved the issue and apologise for the inconvenience,” said a spokesperson for Meta, the platform’s parent company.
WhatsApp Users from all over the world have complained on social media platforms such as Twitter that the app doesn’t work.
The hashtag #whatsappdown is trending on Twitter, with over 70,000 tweets and hundreds of memes flooding the internet.
Downdetector also found more than 11,000 users in India and 19,000 in Singapore reporting problems.
Users found that while they could open the app and access their conversations, it was unable to deliver new messages or send any messages successfully.
People should be shocked that blackouts like this don’t happen very often anymore
When a service like WhatsApp goes down, everyone is shocked.
So they should be. Shocked it doesn’t happen more often.
Imagine how difficult it would be to make a system used by more than a quarter of the world’s population available at the touch of a button.
If you can’t, I’ll tell you: it’s very difficult. Yet despite this, services like WhatsApp work almost without exception.
Compare other networks, such as road or rail. As any commuter will tell you, they have a much higher failure rate than Reddit or Netflix.
Yes, one is physical and the other is digital – but they’re not as different as you might think. Both are built by hand. Both fail and need to be fixed.
Of course, there are differences, most notably scale. The sheer scale of services like WhatsApp means a power outage is more important to more people than a lane closure on the M25.
But, as we’ve seen today, expectations also differ.
We were not shocked when the train was cancelled. We complained and rerouted, just as many people reroute today to iMessage, Signal, or other WhatsApp alternatives.
We take for granted that our digital systems are there when we need them. That’s understandable, but it’s also a shame because we take modern engineering marvels for granted.
When you use WhatsApp today, think about all the work that made it. One day, we may not be so lucky.
Many users displayed a persistent message at the top of the app saying it was “connecting” to the server, but then failed to do so.
Some of the highest profile users may be Tory MPs, and the platform is widely used by backbenchers, cabinet ministers and aides to discuss public information.
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One Cabinet reshuffle will take place Today, so many MPs looking to secure ministerial positions may not have an important way to probe the chances of an adviser being appointed during a service shutdown.
This application has been previously identified as MP’s preferred tool Conspiring against their leaders, Boris Johnson is said to have regularly received summaries of key government information through the platform during his tenure as prime minister.
WhatsApp is one of the most popular messaging platforms in the UK and globally, with an estimated over 2 billion active users worldwide.